These general terms and conditions of sale govern the sales of products carried out by the company Endless by Nini, specializing in the marketing of traditional food products. These Terms and Conditions define the rights and obligations of the parties in the context of the sale of these products via the website www.endlessbynini.com.
The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise stated, and excluding processing and shipping costs.
In the event of an order to a country other than mainland France, the customer is considered the importer of the product(s) concerned. Customs duties or other local taxes, import duties, or state taxes may be required. These costs are not the responsibility of Endless and are the sole responsibility of the customer.
All orders, regardless of their origin, are payable in euros.
Endless reserves the right to modify its prices at any time, with the product being invoiced based on the rate in effect at the time of order validation, subject to availability.
The products remain the property of Endless until full payment of the price.
Upon physical possession of the products, the risks of loss or damage are transferred to the customer.
Orders can be placed via the Endless website.
Contractual information is presented in French and will be confirmed at the latest upon validation of the order.
Endless reserves the right not to record a payment or not to confirm an order, particularly in the event of supply problems or difficulties concerning the order received.
Any order implies the customer’s full and complete acceptance of these General Terms and Conditions of Sale, without exception or reservation.
Order confirmation constitutes signature and acceptance of the operations carried out.
A summary of the order and these Terms and Conditions is sent to the customer by email in PDF format.
Payment is due immediately upon ordering.
Payment is made by credit card via a secure payment system.
The total amount of the order is debited at the time of payment validation.
In accordance with Articles L221-18 et seq. of the Consumer Code, the customer has a period of 14 days from receipt of the products to exercise their right of withdrawal without justification or penalty.
Products must be returned in their original condition and complete.
Return shipping costs are the responsibility of the customer.
The refund will be made within 14 days of notification of withdrawal, using the same means of payment as that used for the order.
In accordance with Article L221-28 of the Consumer Code, the right of withdrawal does not apply in particular to:
Perishable food products or those that have been unsealed after delivery.
Goods likely to deteriorate or expire rapidly.
Unsealed goods that cannot be returned for reasons of hygiene or health protection.
Products are offered subject to availability.
In the event of unavailability after ordering, the customer will be informed by email and the order will be canceled without any bank debit.
Endless reserves the right to refuse any abnormally high order or one involving large quantities.
Products are delivered to the address indicated by the customer during the ordering process, within the timeframe indicated during validation.
In the event of a delivery delay, the customer may cancel the order in accordance with the legal provisions in force.
Endless cannot be held responsible for a delay due to the customer’s unavailability at the time of delivery.
The products benefit from the legal warranty of conformity and the warranty against hidden defects provided for by Articles 1641 et seq. of the Civil Code.
Any claim must be sent by email within 30 days following delivery.
Return shipping costs remain the responsibility of the customer.
The products offered comply with current French legislation.
Endless cannot be held liable in the event of non-compliance with the legislation of the country of delivery, improper use of the products, or damage related to the use of the Internet.
These Terms and Conditions are subject to French law.
In the event of a dispute, the French courts shall have exclusive jurisdiction.
All elements of the site are the exclusive intellectual property of Endless.
Any reproduction or use without written authorization is strictly prohibited.
Endless collects personal data necessary for order management and customer relations.
In accordance with the Data Protection Act and the GDPR, the customer has the right to access, rectify, and object.
Contact: floetoga@gmail.com
Purchase orders and invoices are archived on a reliable medium constituting proof in accordance with legal provisions.
The producer declares to be in compliance with its regulatory obligations relating to the EPR scheme applicable to packaging.
